It is my mission to ensure we make the changes …– Oscar Munoz
It is my mission to ensure we make the changes needed to provide our customers with the highest level of service and the deepest sense
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It is my mission to ensure we make the changes needed to provide our customers with the highest level of service and the deepest sense
At United, I will dedicate myself to making our airline flyer-friendly.
The airline industry has been closely watching, monitoring, exactly what the rail industry has done.
We are dedicated to setting the standard for customer service among U.S. airlines, as we elevate the experience our customers have with us from booking
If you feel anything weird, immediately call 911 and give them your address because you may not make it past the phone call.
It is a free world. It is a dynamic of our new day and age: technology is everywhere.
We’re going to teach and broaden sort of the cultural impact of respect and dignity, regardless of where you’re sitting. And that’s why we’ve said
We have significant work to be done. We have old, antiquated systems. Remember the 8-track tape player? Think of that as our core system, and
It’s a new era with regard to social media. It’s just something that we have to adapt to and accept.
At the end of the day, the differential, I believe, on the airline space has got to be about the product and the service that
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